Comments on: Pho Thai Nam – Blue Bell, PA http://www.phillyrestaurantreview.com/asian/pho-thai-nam-blue-bell-pa/ Trust me, I know what I'm doing. Sat, 29 May 2010 16:53:18 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: CD http://www.phillyrestaurantreview.com/asian/pho-thai-nam-blue-bell-pa/comment-page-1/#comment-788 CD Wed, 03 Jun 2009 05:21:07 +0000 http://www.phillyrestaurantreview.com/?p=41#comment-788 Great Vietnamese Style Restaurant!:-) Very friendly service and reasonably priced!:-) We go about twice a month!:-) ~CD Great Vietnamese Style Restaurant!:-)

Very friendly service and reasonably priced!:-)

We go about twice a month!:-)

~CD

]]> By: AA http://www.phillyrestaurantreview.com/asian/pho-thai-nam-blue-bell-pa/comment-page-1/#comment-784 AA Wed, 01 Apr 2009 15:34:28 +0000 http://www.phillyrestaurantreview.com/?p=41#comment-784 We ate here few times. Food is acceptable to good, portions are generous and décor is quite nice. BUT....WE WILL NEVR GO THERE AGAIN because of their inconsiderate and careless attitude towards the customers. It really spoilt our dinning experience last night. We are vegetarians (no egg, no fish, no meat). In most Thai restaurants (and in past even this one!!) they make Pad Thai noodles and fried rice without eggs for us. But last night the waitress hastily refused our request for noodles / fried rice without eggs “No we can’t make it without eggs”. She didn’t even bother to check with the cook. She suggested we eat the curries with white rice (I can do that at home!!). Our 5 year old had to live with plain boiled rice because curries were too hot for him. It could also have sounded rude due to her limited English skills but even if she pretended to check with the cook, we would have felt better. Apparently she didn’t care. We should have walked out of the restaurant without eating. She forgot to give straws with the drinks, forgot to give 3rd set of silverware, forgot the pot of tea that we ordered and never came back to ask if we need more water. We had to ask. The restaurant managements must train them better especially on how to handle / reject special request without turning customers off. We ate here few times. Food is acceptable to good, portions are generous and décor is quite nice. BUT….WE WILL NEVR GO THERE AGAIN because of their inconsiderate and careless attitude towards the customers. It really spoilt our dinning experience last night. We are vegetarians (no egg, no fish, no meat). In most Thai restaurants (and in past even this one!!) they make Pad Thai noodles and fried rice without eggs for us. But last night the waitress hastily refused our request for noodles / fried rice without eggs “No we can’t make it without eggs”. She didn’t even bother to check with the cook. She suggested we eat the curries with white rice (I can do that at home!!). Our 5 year old had to live with plain boiled rice because curries were too hot for him. It could also have sounded rude due to her limited English skills but even if she pretended to check with the cook, we would have felt better. Apparently she didn’t care. We should have walked out of the restaurant without eating. She forgot to give straws with the drinks, forgot to give 3rd set of silverware, forgot the pot of tea that we ordered and never came back to ask if we need more water. We had to ask. The restaurant managements must train them better especially on how to handle / reject special request without turning customers off.

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